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Help Documents - Software

Please select the type of CancerHelp computer you are running and download the Help Documents by clicking on the “PDF”. All Help Documents are in PDF format. If you need instructions for a problem that is not listed here please call the CancerHelp Institute for support. We may be able to send you screen shots or photographs to help you with settings or to fix a problem.

These PDF files require Adobe Acrobat Reader to view and print. To download Adobe Acrobat Reader please click here. (This link will open in a new window.)

Windows PC
Macintosh G4
Macintosh

Windows PC
Monthly CancerHelp Windows installation instructions .pdf
How to exit CancerHelp .pdf
Windows power management recommended for CancerHelp .pdf
Windows Taskbar Settings for CancerHelp .pdf
QuickTime Installer Instructions for Windows to play videos in CancerHelp .pdf


Apple Macintosh G4
Main Setup and equipment instructions for Macintosh G4 .pdf
Monthly CancerHelp Macintosh installation instructions .pdf
Quit or Exit from CancerHelp .pdf
Reinstall CancerHelp steps if you are getting an error .pdf
Fix the Energy Control Panel for the Macintosh computer .pdf
Delete the CancerHelp preferences file (used to reset the Subscription number for a computer.) .pdf
Battery replace instructions for the Macintosh G4 .pdf
Increasing the memory for CancerHelp .pdf
Turning off indexing on the G4 computer (may help 1904 date problem) .pdf


Apple Macintosh
Monthly CancerHelp Macintosh installation instructions .pdf
Quit or Exit from CancerHelp .pdf
Reinstall CancerHelp steps if you are getting an error .pdf
Fix the Energy Control Panel for the Macintosh computer .pdf
Delete the CancerHelp preferences file (used to reset the Subscription number for a computer.) .pdf


















































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